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Consilium Safety Group

Process Mining Proof-of-Value

iwow delivered a Process Mining Proof-of-Value project with Consilium Safety using QPR's technology and iwow's LEAP methodology, analysing 190,000 order cases and producing 13 interactive dashboards that gave the organisation unprecedented visibility into its Order-to-Delivery process.

Consilium Safety Group — Process Mining Proof-of-Value
Key Outcomes
190,000 Order Cases Analysed

Comprehensive analysis of the full Order-to-Delivery process, uncovering patterns and inefficiencies invisible to manual review.

13 Interactive Dashboards

Covering lead time, on-time delivery, process benchmarking, IFRS compliance, automation opportunities, and sales performance.

Full Process Visibility Achieved

Unprecedented transparency across the supply chain, enabling data-driven decisions and a clear path to further optimisation.

Challenge

Consilium Safety Group sought to explore the potential value that Process Mining could deliver to their business. They needed an approach that would surface insights across a complex Order-to-Delivery workflow without disrupting operations, and that could demonstrate tangible value quickly enough to justify broader investment.

How iwow Helped

Leveraging iwow's LEAP (Learn, Explore, Apply, Perfect) methodology and QPR's Process Mining technology, the project team worked closely with Consilium Safety stakeholders to analyse approximately 190,000 order cases across the Order-to-Delivery process.

The project produced 13 interactive dashboards covering six critical areas:

  • Lead time analysis
  • Process benchmarking
  • On-time delivery performance
  • IFRS compliance checks
  • Automation opportunities
  • Sales performance
Results
  • 190,000 order cases analysed across the Order-to-Delivery process
  • 13 interactive dashboards delivering insight across six critical areas
  • Key optimisation opportunities identified in lead time and on-time delivery
  • Confirmed potential for automation and integration with further systems
  • Business stakeholders gained visibility into ERP data points never previously visualised
  • Strong foundation established for continued data-driven improvement initiatives
In Their Own Words
What Business is Saying "

Interesting; The analysis has shown us data points from the ERP that are not commonly visualized, and we would not have looked at them otherwise.

Mathias Nilsson
Vice President, Global Supply Chain — Consilium Safety Group
What IT is Saying "

Consilium Safety is delighted to have partnered with iwow for our Process Mining Proof-of-Value project. As part of our commitment to continuous improvement and innovation, we explored new technologies to gain deeper insights into our operations. Process Mining stood out as a powerful approach to enhance transparency, optimize workflows, and drive data-driven decision-making.

iwow's expertise, combined with QPR's advanced Process Mining technology, provided us with unprecedented visibility into our Order-to-Delivery process. Their structured approach and in-depth analysis helped us identify key optimization opportunities, improving our overall efficiency.

With iwow's support, there are deep insights into critical areas such as lead time analysis, on-time delivery performance, process benchmarking, and automation opportunities. This project has significantly strengthened the ability to add value to the organization and such technologies will be a great boost as every operation is digitized.

We truly appreciate iwow's commitment to delivering value and look forward to continued collaboration in the future.

Srinath Gonguluri
Service Center Owner, Analytics & Automation — Consilium Safety Group

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