Your Website,
Always Answering
Visitors arrive with questions. Most leave without answers — and without buying. Our AI Chat Agent knows your products inside out and gives every visitor an instant, accurate response, day or night.
Their Questions. Answered.
Most website visitors leave without getting the answers they need — because finding information is effort, and effort kills conversion. Our AI Chat Agent removes that friction entirely. It sits on your website, knows your products and services deeply, and gives every visitor a direct, accurate, on-brand answer in seconds. No FAQ page hunting. No waiting for a sales rep to reply. Just answers.
- Deployed with a single JavaScript snippet — no backend work, no infrastructure changes
- Powered by your product documentation, pricing pages, FAQs, and policies — not generic AI guesses
- Available 24/7 — handles peak traffic and off-hours traffic with zero degradation
- Escalates naturally to a human agent or captures lead details when deeper help is needed
- Tone and persona are fully customisable to match your brand voice
Live in Days.
Answering From Day One.
We embed the agent on your site, load it with your product knowledge, and tune the tone to match your brand. Then it handles the questions — so your team doesn't have to.
A visitor opens the chat widget on your website and types their question — about pricing, features, compatibility, delivery, or anything else. No forms, no waiting, no redirects.
The agent queries your uploaded knowledge base in real time — product pages, FAQs, pricing documents, policies — and uses an LLM to compose a precise, conversational answer grounded in your approved content.
The visitor receives a clear, on-brand answer within seconds. They can ask follow-up questions naturally and the agent maintains full context across the conversation.
When a visitor is ready to move forward or needs specialist help, the agent smoothly captures their contact details or hands off to your team — with the full conversation context already attached.
Turn Traffic Into Outcomes
Every unanswered question is a lost opportunity. Give your visitors the answers they need — and watch conversion, satisfaction, and efficiency rise together.
Remove Friction.
Capture More Leads.
Visitors who get their questions answered immediately are significantly more likely to convert. The agent removes the single biggest barrier between interest and action.
Outside business hours, visitors who are ready to engage no longer hit a dead end. The agent qualifies and captures lead details at any hour — ready for your team when they're next online.
Delight Visitors.
Build Trust Faster.
Every visitor receives the same quality of information — no outdated FAQ pages, no junior-rep uncertainty. The agent only answers from what you have approved, so accuracy is guaranteed.
Unlike rule-based chatbots, the LLM-powered agent handles multi-part questions, follow-ups, and tangents naturally — giving visitors a genuinely helpful experience rather than a frustrating decision tree.
Free Your Team.
Not Just Automate.
Pricing, availability, integration questions, onboarding steps — the agent handles all of them without human involvement, freeing your sales and support teams to focus on complex, high-value conversations.
Aggregate visitor questions reveal what your website doesn't explain well enough — invaluable signal for your content, product, and sales teams. Analytics reporting is available as an add-on.
Campaign launch, press coverage, seasonal peaks — the agent handles any volume without degradation or additional cost per interaction.
Give Every Visitor
the Answer They Need
Let our AI Chat Agent handle the questions while your team focuses on closing deals and delivering value.
Request a Demo →Frequently Asked Questions
How is this different from a standard chatbot or FAQ widget?
Standard chatbots follow rigid decision trees and break the moment a visitor asks something unexpected. Our agent uses an LLM to understand natural language, handle multi-part questions, and compose fluent answers — drawing from your knowledge base rather than a fixed script. Visitors get real answers, not menus.
What does the agent actually know — and what does it make up?
The agent answers exclusively from the content you upload into your iwow dashboard: product documentation, pricing, FAQs, policies, and any other materials you approve. It does not draw on the broader internet or hallucinate information outside your knowledge base. If a question falls outside what you have provided, the agent says so and offers to connect the visitor with your team.
How does the agent get onto my website?
We provide a single JavaScript snippet that you or your developer adds to your website's HTML — similar to adding Google Analytics or a live chat tool. No backend changes, no infrastructure work, and no dependency on your internal systems. Most customers are live within a couple of days of signing up.
Can we customise how the agent looks and sounds?
Yes. The widget's visual appearance — colours, logo, button style, position — is configurable to match your brand. The agent's tone and persona are defined during setup: whether you want it formal and precise, or warm and conversational, we tune it to match how your brand communicates.
What happens when a visitor needs to speak to a person?
You define escalation triggers during setup — by topic, intent signal, or explicit visitor request. When one fires, the agent can capture the visitor's contact details and summarise the conversation for your team, or hand off to a live agent integration if you have one. Either way, your team receives full context so the visitor never has to repeat themselves.
How is visitor data handled?
The agent processes only the content of a visitor's questions — it does not collect or store personal data by default. If a visitor voluntarily provides contact details during a lead capture or escalation flow, that data is handled in accordance with your privacy policy and GDPR obligations. We offer a data processing agreement as standard for all customers.
Get in Touch
Ready to turn your website into a 24/7 sales and support resource? Reach out and we'll walk you through a demo tailored to your business.